When you install the OneDrive app for Mac, a copy of your OneDrive is downloaded to your Mac and put in the OneDrive folder. This folder is kept in sync with OneDrive. If you add, change, or delete a file or folder on the OneDrive website, the file or folder is added, changed, or deleted in your OneDrive folder and vice versa.
If your organization never used the previous OneDrive for Business sync client, or had fewer than 250 licensed Office 365 users in June 2016, your users are already using the new OneDrive sync client to sync files in OneDrive and SharePoint Online. OneDrive Desktop Sync for Group files It would be useful to have the group files in desktop to launch the rich client from explorer. Right now I go into the clients and use recently accessed documents to launch them.
To upload files to OneDrive automatically, just copy or move the files to your OneDrive folder using the Finder, or save them in your OneDrive folder from an app. Files you upload this way can be up to 15GB in size if you're signed in to a Microsoft account, or 15GB if you're signed in to a work or school account. If you installed the OneDrive app on other computers, the files will automatically be added to the OneDrive folders on them, too.
You can also use the Finder to rename and delete files, create new folders, and move files around in your OneDrive folder. The changes will automatically be made in OneDrive and your other computers that have the OneDrive app installed.
The OneDrive sync client lets you sync files from your OneDrive for Business and even from SharePoint sites if your admin enabled it. (If you're the IT admin for your organization, see Enable users to sync SharePoint files with the new OneDrive sync client.)
Note: To use the OneDrive desktop app to sync your work files, you need an Office 365 business account.
Note: As of 1 February 2019, OneDrive only supports new installations on Mac OS 10.12 or newer. For more information, see OneDrive End Of Support Notice
Install and set up
If you have signed in to the OneDrive sync client with a Microsoft account (for example, [email protected]), you should already have the OneDrive desktop app and you can skip to step 2 below.
Install OneDrive for Mac.
Important: If you are currently using the OneDrive Mac Store app, you must first uninstall it before installing the latest build of the OneDrive desktop app.
Start OneDrive Setup.
Method 1: If you have no accounts signed in to OneDrive
If you're not signed in to OneDrive with any account, start OneDrive to connect a work or school account.
Start OneDrive by pressing cmd+Space to launch a Spotlight query and type OneDrive. This starts OneDrive Setup.
Enter your work or school account and then select Sign in to set up your account.
Method 2: If you already have a personal account signed in to OneDrive
If you already have a personal account signed in to OneDrive, you’ll want to add a work or school account in OneDrive Preferences.
Click the OneDrive cloud icon up in your Menu bar, click the three dots to open the menu, and select Preferences.
Click the Account tab, and then select Add an Account to start OneDrive Setup.
Enter your work or school account and click Sign in.
Key parts of OneDrive Setup
There are a few points of OneDrive Setup that are helpful to watch for:
On the This is your OneDrive folder screen, click Choose OneDrive Folder Location.
Select a location where you would like to save your OneDrive files and click Choose this location.
When you see the This is your OneDrive folder screen, you’ll now see a path to the folder you selected. Click Next to continue.
On the Sync Files from Your OneDrive screen, you can choose the folders you want to sync to your computer, and click Next. This conserves space on your computer, and reduces bandwidth needed for the sync processes.
When you see Your OneDrive Is Ready for You, the last thing to do is make sure you select Open at login so my files sync automatically. This will ensure that OneDrive runs at login and you always have the most up to date version of all your files.
After you enable OneDrive to open at login, you’re done! Click Open your OneDrive folder to see your files sync to your folder.
You can find OneDrive up in your Menu bar. You’ll have a cloud icon for every account you’ve connected to OneDrive. So you’ll have one cloud if you’re only syncing a work or school account, one cloud if you’re syncing only a personal account, or two clouds if you’re syncing both.
You’ll also see a folder in Finder called OneDrive – YourTenantName.
Note: Contoso is an example name. You will see the name of your organization.
Turn on Finder integration
If you’re on OSX 10.10 or higher, get sync status directly from Finder by enabling Finder overlays in Settings.
First, click the Apple logo in the top left corner of your Mac Desktop and select System Preferences, then select Extensions in the top-level menu (shown in the 3rd row from the top).
Toggle on the OneDrive Finder Integration to enable Finder overlays.
You’re all set. Open up your OneDrive folder in Finder to see overlays on your files and folders.
If you're an admin and want to enable sync icon overlays on multiple computers, you can use this Terminal command:
/usr/bin/pluginkit -e use -i com.microsoft.OneDrive-mac.FinderSync
Sync SharePoint sites
To sync libraries and folders
Click the Office 365 app launcher , and then click SharePoint.
Click the site that you want to sync.
Click Documents or navigate to the subfolder that you want to sync.
If your browser requests permission to use 'Microsoft OneDrive,' confirm that this is okay.
Note: Your organization needs to enable SharePoint site syncing with the OneDrive desktop app for you to sync sites on your Mac. If you're the IT admin for your organization, see Enable users to sync SharePoint files with the new OneDrive sync client. If you're not the IT admin, contact your IT department.
Choose the folders that you want to sync, and then click Start sync.
SharePoint team sites sync under a folder with your tenant name. This folder is automatically added to the left navigation pane in Finder.
Manage your syncing sites
You can manage your syncing sites in the sync client settings.
Click the OneDrive icon in the menu bar.
Click Preferences, and then click the Account tab.
To change the folders that you're syncing, click Choose Folders for that location, and then choose the folders that you want to sync. To stop syncing a site, click Stop Sync next to the site. (Copies of the files remain on your computer. You can delete them if you want.)
For additional resources about the OneDrive desktop app:
Learn how administrators can deploy the OneDrive desktop app on OS X to users in their enterprise environment.
Release notes about the OneDrive desktop app.
Knowledge base article covering limits and restrictions (such as invalid characters in file names).
Need more help?
Get online help
OneDrive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.
All fixed? If you contacted us and OneDrive starts working again, please let us know by replying to the email we sent you.
OneDrive for Business is a big part of every Office 365 plan. As an IT administrator, you need to find ways to more efficiently set up such solutions.
We already discussed how to set up OneDrive for Business for all your tenants. Now, let’s look at how you can deploy the OneDrive Sync client in your work environments. We will focus on deployment methods and security controls.
Are you managing multiple Office 365 tenants? If yes, read our guide, 15 Tricks to Succeed in Managing Multiple Office 365 Tenants to help you save time. Click here to learn how.
Sync Client Requirements and Configuration
Before we start deploying the client, we need to understand its software requirements. The OneDrive sync client is supported on Windows 10, Windows 8.1, Windows 8, and Windows 7. It’s also available for Mac OS; however, the deployment process is slightly different, and we will cover this in one of our future articles. Microsoft recommends using Office 2013 or 2016 for better experience and compatibility.
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14 Configurations in OneDrive for Business
1) Deploy the Security and Configuration Settings
To set registry keys on computers in your domain, you can use the OneDrive.admx and OneDrive.adml Group Policy files in the OneDrive Deployment Package provided by Microsoft. This helps you configure all the Group Policy based settings, which we’ll discuss next.
2) Use System Center Configuration Manager (SCCM) to Deploy OneDrive Sync Client
To deploy through SCCM, you can save the OneDrive setup installer for Windows to the network share. The installer is available here.
To install the OneDrive sync client on Windows, run the following command using the System Center Configuration Manager:
Execute <pathToExecutable>OneDriveSetup.exe /silent
The installer will place the OneDrive executable file under %localappdata%MicrosoftOneDrive.
As OneDrive does not support single sign-ins using Windows credentials, you can help users sign in to the Sync client via SCCM.
Run the following command using the System Center Configuration Manager (SCCM) script to start the OneDrive process: %localappdata%MicrosoftOneDriveOneDrive.exe
If your users haven’t set up any accounts, executing the above command will display OneDrive Setup. To display OneDrive Setup specifically for users who haven’t set up any accounts for your tenant, use the following command-line parameter: /configure_business:<tenantId>
3) Access OneDrive Admin Center
Some of the security controls can be managed via the OneDrive admin center. To do so, you should have global administrator rights. Here’s how to access the OneDrive admin center:
- Log in to https://portal.office.com/adminportal/home
- Choose Admin centers from the left-hand navigation and click on Select OneDrive.
- In the OneDrive admin center, you should see the following options:
4) Set Default Storage Space
By default, OneDrive sites have 1 TB of storage for every user. Organizations with E3, E4, E5,SharePoint Online Plan 2, or OneDrive for Business Plan 2 can increase their storage limits up to 5 TB. Follow these steps to manage this setting:
- Click on Storage
- Enter the default storage amount
- Click Save when you’re done.
5) Set Default Location for Folder and Prevent Users from Changing It
You can choose a location for OneDrive for Business files. However, you should have one common location for Sync folders to help you troubleshoot and locate missing files.
Set Default Location
You can set a specific path as the default location for a folder. By default, the path is under %userprofile%.
To enable this, set the following registry key value to 1:
Path: [HKCUSOFTWAREMicrosoftOneDriveTenantstenant ID]
Once this is done, the local folder will default to the path that you specify in the OneDrive ADMX file.
Note: if you work with shared computers, you should keep the default location under %userprofile%.
Prevent Users from Changing the Default Location
This lets you prevent users from changing the locations of their folders. Enabling this policy requires setting the following registry key value to 1:
To use this policy, you must update the OneDrive.admx file in your Group Policy central store and add your tenant ID.
6) Allow Syncing Only on Domain-Joined Machines
To make sure that users sync files only on managed computers, you can configure OneDrive to sync only on PCs that are part of specific domains. Follow these steps to configure this option:
- Click on Sync.
- Under Sync Settings, check the “Allow Syncing only on PCs joined to specific domains” option.
- Click on Edit Domains and add the Company Domain GUID in the box. Save your changes when you’re done.
This policy allows users to only use the company machine when syncing files.
7) Prevent Users from Synchronizing OneDrive Personal Account
Microsoft can synchronize personal OneDrive accounts. However, your business might ask that your remove access to personal cloud storage. This is why Microsoft included this setting.
By default, users are allowed to sync personal OneDrive accounts.
To disable synchronizing, set the the following registry key value to 1:
Once this is enabled, your users will see an error if they try to synchronize their personal OneDrive accounts. Their files will remain on the computer but will be unsynchronized.
8) Block Syncing of Specific File Types
Administrators can prevent users from syncing specific file types when they sync their OneDrive for Business files. Use these steps to manage this setting:
Office 365 Onedrive Sign In
- Click on Sync
- Under Sync Settings, check the “Block Syncing of specific file types” option.
- Click on “Edit extensions” andadd yourextensions on separate lines. Click Save when you’re done.
9) Set the Maximum Percentage of Upload Bandwidth
This policy is helpful if you have poor bandwidth, as it lets you configure the maximum percentage of bandwidth that a computer can use to upload files.
Mac Sync Software
Because the bandwidth available to a computer is constantly changing, a specified percentage allows Sync to respond to fluctuations in bandwidth availability while synchronizing in the background. The lower the percentage, the slower it will synchronize files.
It is recommended that you keep a value of 50% or higher. By default, OneDrive uses 99% bandwidth.
This policy allows synchronization at full speed for one minute, after which it will slow down to the specified upload speed. This means that a very small file will be uploaded quickly because it fits within the one-minute synchronization, whereas large files will be uploaded while keeping your bandwidth usable.
To enable this policy, sets the following registry key value to a number from 10 to 99. Use hexadecimal values. For instance, to set your bandwidth percentage to 50%, use the hexadecimal value for 50 (which is 00000032).
10) Control Access Based On Network Location
This policy helps administrators to prevent users from accessing OneDrive and SharePoint content on devices outside of specific domains and networks.
- Click on Device Access
- In order to control access based on a network location, select the “Allow access only from specific IP address locations” checkbox and then click Add locations directly below.
- Scroll through, and click Save when you’re done.
11) File Collaboration Policy
The coauthoring feature was initially unavailable, but it’s now available as a policy that you can configure. It’s recommended that you enable this feature.
To do so, set the following registry key value to 1:
12) Sync Conflict Policy
This policy defines what happens when there’s a conflict between file versions during synchronization.
By default, users decide if they want to merge, change, or keep both copies. They can also configure the Sync client to always keep both copies.
Set the following registry key value to 1 to enable this policy:
You need to enable the file collaboration policy (step 4) in order to access this option.
13) External Sharing
External sharing has recently become a key attraction in Office 365 Storage services. The following 4 configuration options are currently available for external files:
- Completely disable external sharing
- Only existing external users can access the services
- Files and sites can be shared with new and existing users
- Anyone, including anonymous users, can access the files without logging in
We recommend using the third option to allow internal users to invite new external users. The fourth option will increase the chances of confidential data loss because file links can be accessed by unauthorized users.
14) Preserve OneDrive Files after Users Leave the Organization
This setting preserves content for a longer duration, even if the user has left the organization. By default, Microsoft keeps OneDrive data for 30 days after the deletion of an Office 365 account. Now, administrators can decide for how long they’d like to keep files. The maximum value is 3650 days (ten years). Follow these steps to manage this setting:
- Click on Storage
- Enter the number of days in the “Days to retain files in OneDrive after a user account is marked for deletion” box.
- Click on Save to update your changes.
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These are just a few of the configurations that we find useful when deploying OneDrive for Business. Do you have any others to add? Let us know in the comments.